Shipping Policy

Shipping & Delivery

At ChipCave, we work hard to get your order to you as quickly as possible. Shipping and processing times vary depending on the type of order:

In-Stock Items In-stock orders are processed and shipped as quickly as possible, typically within a few business days. During periods of high order volume, processing times may be longer. A member of our team will notify you if there is any delay with your order.

Out-of-Stock Items Our inventory is updated regularly, but occasionally an item may be out of stock at the time of purchase. If this happens, one of our Cave Support Specialists will contact you by email with available options and an estimated restock timeline.

Custom Merchandise Custom orders require additional handling and packaging time. Estimated timelines will be communicated at the time of order.

Freight Orders Large items such as poker tables and other oversized products require freight shipping and additional handling time to ensure safe delivery.

Order Insurance All orders under $100 USD (excluding shipping) are covered by complimentary shipping insurance. For orders exceeding $100 USD, additional insurance options are available at checkout.

For questions about your order status, please contact our Cave Support team.